Yes. During the Oceanarium renovation, the aquarium entrance is at ground level at the “Man with Fish” statue. This accessible entry has ticket sales, restrooms, a vending area with seating and an elevator to the main floor.
Where is the members desk?
The members desk has not moved. It is off the south side of the foyer.
Is there something special to see or do on the day of my visit?
Before you visit, check the calendar for our daily programs and special events or activities. You don't want to miss an opportunity to hear a story, touch a tarantula, or make a great craft to take home. Daily event schedules are also posted in the aquarium's foyer.
What's the best time to arrive at Shedd?
Arrive early — Shedd is a popular place, and it can get crowded, especially on weekends, in the summer and on holidays. Sunday mornings, when the aquarium is least crowded, are a great time for relaxed, family visits.
Do exhibits ever sell out?
Yes, some exhibits may sell out early in the day during busy seasons (especially on weekends, in the summer and on holidays). Purchase tickets in advance to make sure you get in and to avoid waiting in line.
Should I try to see everything in one day?
There is a lot to see here! Instead of trying to rush through all the exhibits in one day, consider buying a membership so that you can come back often. You might also want to check out our self-guided tours to help you sample Shedd. Try a new one each time you visit!
How long should I plan for my visit?
The average visit takes 2½ hours.
What and when are discount days?
On Shedd's Community Discount Days, general admission is free, and packages including Wild Reef are available at a discounted rate. See schedule under Discounts. Community Discount Days are sponsored by Ford Motor Company Fund.
Do you have lockers?
The aquarium provides coin-operated lockers for guests to store coats and other items when visiting. We cannot be responsible for packages or luggage that will not fit in one of our lockers.
Can I take pictures?
Yes, but for the animals’ safety and comfort, please turn off your flash. No tripods are allowed.
What should I do to avoid getting separated from my group?
Before you start exploring, designate a meeting place (such as the information desk in the foyer) and a time in case your group gets separated. There is no paging system in the building.
Is there handicapped parking?
The North Garage at Soldier Field and the two nearby lots offer reserved handicapped parking.
Can I rent a wheelchair?
Wheelchairs are available for free checkout on a first-come, first-served basis with appropriate identification and a credit card for deposit. Ask at the information desk.
Can I rent a stroller?
No stroller rental is available.
Where can I eat while visiting Shedd?
During the Oceanarium renovation, Kovler Family Hall (the foyer on the main floor) has been set up as a café, with tables and chairs and both a hot food kiosk, offering breakfast and lunch menus, and a grab-and-go counter with salads, cold sandwiches and other light fare and snacks. Both areas offer bottled beverages and snacks and have children’s meals. Seating is reserved for café patrons. (Please note that Soundings restaurant and the Bubble Net food court are closed as part of the renovation.) Hours are 9 a.m. to closing (although one area or the other may be closed during some part of the day).
Can I bring a brown-bag lunch?
Yes. The vending area at the ground-level entrance has tables and chairs. You can purchase snacks and bottled beverages here.
Is there a nursing area?
Yes, we have a small designated nursing area on the lower level of the aquarium.
Can you answer a question about my aquatic pet?
We can’t take individual inquiries, but we can suggest resources to help you find an answer.
I’d like to work/volunteer/intern at Shedd — where do I start?
Visit our Working at Shedd page for career and volunteer opportunities at Shedd.
Can I have my wedding reception (or other special event) at Shedd?
Yes. Visit our Plan an Event page.
