Contacting Shedd Aquarium

Choose from the links below to find the information you're after.

Visitor Information
Need information on hours, parking, discount day schedule, or presentation times? Please see Plan a Visit. Or check out frequently asked questions.

Address
John G. Shedd Aquarium
1200 S. Lake Shore Drive
Chicago, IL 60605
312-939-2438

Group Reservations
To register your group, visit our group visits page. For other group questions, contact groupreservations@sheddaquarium.org.

Membership Questions
Have a question about your new or current membership? Contact membership@sheddaquarium.org.

Media Inquiries
For all media inquiries, contact media@sheddaquarium.org.

Pet Questions
Got a question about your pet fish, reptile, or other aquatic animal? While we can't take individual inquiries, we can suggest resources to help you find an answer.

Jobs/Volunteers/Internships
Want more information about all available positions here at Shedd? You'll find out everything you need to know about careers, volunteering and internships.

Animal Trainer Information/Shadowing Requests/Aquatic Science Careers
Due to the overwhelming demand for job-shadowing opportunities each month, we no longer can accommodate these requests.

Special Events Catering
Interested in having your special event at Shedd Aquarium? Visit Plan a Private Event.

Anything Else?
For any other questions, please send a message to contactus@sheddaquarium.org.